![]() ![]() Do I have a defective unit or is there something I’m missing? I’ve never had a problem at all with an Anker product and this is a bit frustrating because it’s such an expensive docking station and I can’t get any monitors to work with it. ![]() Something is just going wrong between their connection to the USB-C docking station and the laptop/desktop. I also know it’s not the monitors themselves because they work fine when plugged directly into the laptop and desktop. But some laptop makers use a similar lightning-bolt icon to. ![]() You could run a USB-C cable from your system to Display 1 and then a DisplayPort cable from Display 1 to Display 2. Thunderbolt ports are supposed to have a small lightning-bolt icon to identify them. They are an HP desktop and laptop, and I’ve checked and it seems all the drivers are updated. Check that the connections themselve are nice and secure: In my case, the HDMI connection on the monitor was a bit sloppy (brand new monitor). Since your displays have both USB-C inputs and DisplayPort outputs to support daisy-chaining, you might actually be able to cut out your docking station entirely. I know the docking station is working on some level because both my desktop and my laptop immediately recognize the keyboard and mouse I have plugged into the docking station, but never any of the monitors, whether using the USB-C, Displayport, or HDMI inputs. I’ve tried every combination of connecting every port from the monitors to the docking station and still nothing. From the panel, select either Extend to get the desktop on all. A panel will open on the right side of the screen. When my laptop puts the monitors to sleep due to inactivity, the VGA monitor goes into sleep mode ok but the monitor on. Normally, an external display is enabled automatically but sometimes Windows 10 thinks you don’t want your desktop to appear on it. See the list of performance and advertising cookies. You can find out how to avoid them below. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. I have two Acer monitors (model SA270), which have HDMI, DP, and USB-C ports. Operating System: Microsoft Windows 10 (64-bit) I have 2 monitors connected to my HP UltraSlim docking station 2013, 1 is using VGA cable and the other using 1 of the 2 DisplayPort connections. We use various advertising partners, including Amazon, Facebook, and Google. The following are the methods that can help you easily fix your DisplayPort no signal issue: 1) Check your DisplayPort connection. I have tried setting up my new Anker USB-C 13-in-1 docking station and I cannot get my desktop or my laptop to recognize anything plugged into any of the display ports. In this case, you need a good fix to solve your problem. ![]()
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